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Your Questions, Answered

Find answers to questions about the free in-home estimate, financing options, and why you should choose Window World for your home improvement needs.

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How do I schedule an estimate for my new windows?

You can schedule a free in-home estimate by filling out a form on our website or calling your local Window World location. After we have received your information, a Window World representative will schedule a time that works best for you to discuss your home improvement needs.


To schedule your virtual consultation, simply fill out the form and a Window World representative will be in touch via email to set up your appointment and provide information about connecting. Learn More


Also make sure to ask about our local offers.

What is a virtual consultation?

A virtual consultation is our way of practicing social distancing and self-isolation while still allowing you to keep your home improvement projects moving.

During your virtual consultation, you will talk one-on-one, via video chat, with a Window World design consultant. He or she will discuss your home project, your goals, and help you determine which Window World products and styles will help you meet those goals.

Why Window World?

Window World is proud to be your go-to resource for your home improvement needs. Why put your trust in us? Along with being locally owned and operated and possessing the best warranty in the industry, our goal is to provide you with a seamless process from start to finish, ensuring you are 100% satisfied with the final look of your home. Learn More

What financing options does Window World offer?

Window World proudly offers a variety of financing options that allow you to enjoy your new windows or doors now, while paying over time. We make it easier than ever for you to accomplish more for your home with the Window World Credit Card. Simply enter your application information and receive a credit decision in no time. Learn More

What does the installation process entail?

Each member of our installation team is factory-trained and adheres to the strictest standards in the industry. Before your windows are replaced, your installer will confirm with you that all windows are correctly sized. Once the size is confirmed, the old windows will be replaced with your new Window World windows. Once all of your windows are replaced, our team will clean up our space, leaving your home exactly how we found it.

Remember, before installation, it’s important to make sure your home is properly prepped. It’s important to remove curtains, blinds, and/or window treatments. Also, please provide the installer with a clear path to the window by moving any personal items or furniture that is in front of the windows. Learn More

Do you repair window screens or broken windows?

No. Window World does not provide repair or replacement services for window screens or broken window glass. (If you are a Window World customer, please contact us to discuss your product warranty.)

Can I purchase windows from Window World and install them myself?

No. We do not sell windows for self-installation. Our professional installation process is part of our award-winning product. Watch the video below for more insight into the installation process!


Where are Window World windows manufactured?

Our industry-leading windows are manufactured by Associated Materials Incorporated (AMI) in their facility in the city of Akron, Ohio. Learn More

How do I clean my replacement windows?

The method of care for your new windows will vary depending on the style of window, however, our windows are built with simple functionalities that makes cleaning and caring for your windows simpler than ever. Learn More

What do I do if my new windows break?

Contact Window World immediately for any issues regarding your replacement windows. All of our Window World replacement windows come with a limited lifetime warranty. However, double lifetime “transferable”, lifetime glass breakage, lifetime seal failure, and installation warranties are available as well. Learn More

Can I customize the shape and color of my windows?

Yes. Window World is proud to offer custom shaped window manufacturing and installation to meet your home’s specific needs. Curves, angles, arches, circles, ovals, octagons—Window World offers them all, along with color options that allow you to customize your space. These fixed-glass, geometric shaped windows will enhance the aesthetic of any home and can be combined with other window styles to create a beautifully unique window! Learn More


Will my windows be energy-efficient?

Yes. Our windows are designed to be as energy-efficient as they are beautiful. Our energy-efficient windows help keep heated and cooled air inside your home where it belongs. This allows your HVAC system to work more efficiently, reducing the amount of greenhouse gases your home releases into the environment and saving you money on your energy bills every month. Learn more about what makes our windows energy efficient in the video below or visit our energy efficiency page.

Which windows will keep my home warm during the colder months?

At Window World, we believe our customers should never have to sacrifice comfort in their own home. That’s why we offer windows that are built with Low-E glass, protecting your home from air leakage during the colder months. Our energy efficient products offer a myriad of benefits, both economically and environmentally. Learn More


How do I know if I need to replace my windows?

Watch the video below to learn more about the top 6 surefire signs that your windows need to be replaced.

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