Your Questions, Answered

A virtual consultation is our way of practicing social distancing and self-isolation while still allowing you to keep your home improvement projects moving.

During your virtual consultation, you will talk one-on-one, via video chat, with a Window World design consultant. He or she will discuss your home project, your goals, and help you determine which Window World products and styles will help you meet those goals.

Each member of our installation team is factory-trained and adheres to the strictest standards in the industry. Before your windows are replaced, your installer will confirm with you that all windows are correctly sized. Once the size is confirmed, the old windows will be replaced with your new Window World windows. Once all of your windows are replaced, our team will clean up our space, leaving your home exactly how we found it.

Remember, before installation, it’s important to make sure your home is properly prepped. It’s important to remove curtains, blinds, and/or window treatments. Also, please provide the installer with a clear path to the window by moving any personal items or furniture that is in front of the windows. Learn More

No. Window World does not provide repair or replacement services for window screens or broken window glass. (If you are a Window World customer, please contact us to discuss your product warranty.)

No. We do not sell windows for self-installation. Our professional installation process is part of our award-winning product. Watch the video below for more insight into the installation process!

Our industry-leading windows are manufactured by Associated Materials Incorporated (AMI) in their facility in the city of Akron, Ohio. Learn More

The method of care for your new windows will vary depending on the style of window, however, our windows are built with simple functionalities that makes cleaning and caring for your windows simpler than ever.

Contact Window World immediately for any issues regarding your replacement windows. All of our Window World replacement windows come with a limited lifetime warranty. However, double lifetime “transferable”, lifetime glass breakage, lifetime seal failure, and installation warranties are available as well. Learn More

Yes. Our windows are designed to be as energy-efficient as they are beautiful. Our energy-efficient windows help keep heated and cooled air inside your home where it belongs. This allows your HVAC system to work more efficiently, reducing the amount of greenhouse gases your home releases into the environment and saving you money on your energy bills every month. Learn more about what makes our windows energy efficient in the video below or visit our energy efficiency page.

At Window World, we believe our customers should never have to sacrifice comfort in their own home. That’s why we offer windows that are built with Low-E glass, protecting your home from air leakage during the colder months. Our energy efficient products offer a myriad of benefits, both economically and environmentally. Learn More

Watch the video below to learn more about the top 6 surefire signs that your windows need to be replaced.